Ticket Policies

ALL SALES ARE FINAL. NO CANCELLATION WILL BE PERMITTED AND NO REFUNDS WILL BE OFFERED. TICKETS ARE A PERSONAL LICENSE AND MAY BE REVOKED AT ANY TIME FOR ANY REASON. SCHEDULE IS SUBJECT TO CHANGE WITHOUT NOTICE.

Risk of loss or theft of tickets shall pass to the purchaser; management will not be obligated to admit purchaser unless a ticket is presented. Management reserves the right, without the refund of the ticket purchase price, to refuse admission to, or eject any person whose conduct is deemed by management to be disorderly, unsafe or a threat to others in any way. The ticket holder assumes all risks and danger of personal injury and all other hazards arising from or related in any way to the tournament for which this ticket is issued, whether occurring prior to, during or after the tournament.

By presenting a ticket for admission to Sony Open Tennis, you hereby consent to (i) the reasonable search of your person and belongings for prohibited items; (ii) the use of your image or likeness incidental to any live or recorded video program, photograph or other transmission or reproduction of the tournament for any and all purposes; and (iii) the prohibition against transmitting or aiding another in the transmission of any description, account, photograph or reproduction of any aspect of the tournament.

Prohibited Items: The following items are prohibited and MAY NOT be brought onto the grounds: Sealed packages of any kind; briefcases; hard coolers or like containers; glass bottles or cans; aerosol cans or noisemaking devices; alcoholic beverages; commercial video cameras or recording devices; computers or laptops; food (except in limited quantities, or for medical dietary or infant purposes); weapons (regardless of permit); pets (unless a service animal); flags, banners or signs, laser pointing devices; tennis racquets; bicycles; scooters of any type; in-line skates; roller skates; skateboards; and any other items deemed unlawful or dangerous by the management of Sony Open Tennis, in its sole discretion.

Inclement Weather/Cancelled Session Policy: All sales are final. No refunds or cancellations will be permitted. If the tournament or a session(s) is postponed or cancelled due to weather or other causes beyond our control, Tournament management will make every effort to reasonably accommodate the ticket holder on a subsequent session, if held. Schedule is subject to change.

Ticket Resell Policy: The resale or attempted resale of any ticket in or on the grounds at any price is prohibited and will result in the removal from the premises and confiscation of all tickets in the possession of the violator without refund or compensation. The use or attempted use of lost, stolen or counterfeit tickets is prohibited and such tickets are void. Tickets may not be resold or used for advertising, promotions (including contests or sweepstakes) or other trade purposes without the prior express written consent of Sony Open Tennis. Breach of any of the foregoing conditions will automatically terminate the license granted by this ticket, and shall constitute grounds for denial of admission, removal from the grounds, and confiscation of all tickets in the possession of the violator without refund or compensation

Gambling and Date Distribution: Ticket holders are prohibited from continually collecting, disseminating, transmitting, publishing or releasing from the grounds of the Tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion) for any commercial, betting or gambling purpose. Anyone found violating this rule are subject to ejection from the tournament grounds.